Geoffrey Informatique · English spoken
English-speaking computer repair and IT help in Loir-et-Cher and Indre
PC & Mac · Home visits around Billy, Selles-sur-Cher and Saint-Aignan · 50% French tax credit
English-speaking computer repair: your local technician
Living in France is wonderful, but a broken computer, a French keyboard or an internet box with menus in French can quickly become stressful. I am Geoffrey, an independent computer technician based in Billy, near Selles-sur-Cher.
I offer English-speaking computer repair and IT help to residents and second-home owners across Loir-et-Cher and Indre with their PCs and Macs, at home or in my workshop, and I take the time to explain everything clearly.
How I can help
Repairs (PC & Mac)
Computer won’t start, blue screen, slow laptop, virus, broken screen or tired battery: I diagnose and repair desktops and laptops, Windows and Mac. Free quote after diagnosis.
Setup & home support
New computer, printer, internet box (Orange, SFR, Bouygues, Free), Wi-Fi, email and backups: I set everything up at your home and show you how it works.
English or French settings
Stuck with French menus or an AZERTY keyboard? I can set up your computer, keyboard and software in the language you are comfortable with.
French websites
Help getting started with French online services such as impots.gouv.fr or ameli.fr: creating accounts, managing passwords, finding your way around. (No tax or legal advice.)
Lessons & scam protection
Patient one-to-one lessons at home on your computer, phone or tablet, and practical advice to avoid scams: fake tech support pop-ups, phishing emails and texts.
Refurbished computers
Refurbished PCs and Macs with a 1-year warranty, set up and ready to use. See what is available.
50% French tax credit on home IT support
Geoffrey Informatique is approved for « Services à la personne ». If you are a French tax resident, 50% of what you pay for IT support at your home is returned to you as a tax credit, even if you pay no income tax (up to €3,000 of expenses per year and per household). More details (in French).
Why choose me?
- Over 10 years of experience with Windows and Apple, including 5 years in the Apple world
- More than 150 five-star Google reviews
- Home visits usually within 24–48 hours (weekdays)
- Clear diagnosis, no hidden fees
- 90-day guarantee on repairs
- Your data is backed up before any repair
Frequently asked questions
Can we communicate in English?
Yes. That is the whole point of my English-speaking computer repair service: you can call, text or email me in English, and I will explain what I am doing in plain English, without jargon.
Which areas do you cover?
I mainly work within 25 km of my workshop in Billy (41130): Selles-sur-Cher, Saint-Aignan, Romorantin-Lanthenay, Contres, Valençay, Chabris, Noyers-sur-Cher and the surrounding villages, and up to about 40 km depending on availability. Full list of towns.
Can you help with my phone or tablet?
Yes, for everyday use, at your home and in English: setting up a new phone (Google or Apple account, moving contacts, photos, texts and WhatsApp), removing suspicious apps and pop-ups, checking your phone after a scam text or call, freeing up storage, and everyday settings (email, Wi-Fi, Bluetooth, text size, updates, recovering passwords). I don’t repair phone or tablet hardware (broken screen, battery, charging port, water damage): for that, please see a phone repair specialist. More details (in French).
How quickly can you come?
Usually within 24 to 48 hours on weekdays, depending on availability. My workshop in Billy is open by appointment only.
How do I claim the 50% tax credit?
At the beginning of each year I send you a tax certificate (attestation fiscale) summarising what you paid for home services. You then declare the amount on your French income tax return (box 7DB).
What my customers say
My Google reviews are written in French by local customers.
Need help with your computer?
For English-speaking computer repair near you, call me on +33 7 69 23 72 71 or email geoffreyinformatique41@gmail.com. You can also use the contact form and write your message in English.